Information regarding Coronavirus

Based on the restrictions implemented by the Ministry of Health to ensure the best possible health safety for Prime Insurance staff, agents and customers, the following measures apply until 31 January 2021

1. The premises of the Company’s Head Office shall be accessible only to Company’s staff, agents and their customers. In an attempt to best serve our customers, the Company will apply all restrictions and rules as these were announced, regarding the number of persons present on every opportunity Therefore, only two customers will be allowed on the premises at a time. Any individuals accompanying clients should remain outside the premises. Customers will be asked to use antiseptic and maintain a distance of two meters when entering the premises. Customers are encouraged to use alternative methods such as the JCC Smart Portal, depositing into the Company's accounts as described below and the Direct Debit automatic order. You can find detailed instructions on this in https://www.primeinsurance.eu/en/forms
2.  The premises of our Agencies shall be accessible only to Company’s staff, agents and their customers. In an attempt to best serve our customers, the Company will apply all restrictions and rules as these were announced, regarding the number of persons present on every opportunity Therefore, only two customers will be allowed on the premises at a time. Any individuals accompanying clients should remain outside the premises. Customers will be asked to use antiseptic and maintain a distance of two meters when entering the premises. Customers are encouraged to use alternative methods such as the JCC Smart Portal, depositing into the Company's accounts as described below and the Direct Debit automatic order.  You can find detailed instructions on this in https://www.primeinsurance.eu/en/forms
3. To further facilitate easier access to this information and your navigation on our site, we repeat below the methods for collecting premiums: 
   1. Direct Debit (Direct Debit Orders)
   2. Debit / Credit card through JCC Smart service
      
      • For general industry at  https://www.jccsmart.com/e-bill/13663182 
      • For industry life at  https://www.jccsmart.com/e-bill/13663208
   3. Debit / Credit Card by phone either at Head Office (phone 22896000) or through your insurance intermediary
   4. By transfer or deposit to one of the following accounts:

In case you use Prime Account deposits, it is necessary to state on the payment description the following information, in order for Prime Insurance to easily and promptly process your payment:

The insured's Policy Number, the  insured's name, the insured’s identification number/passport or vehicle registration number if it is for motor vehicle insurance.